Frequently asked questions

I'm having trouble logging in

Reach out to support@tigereye.com for help logging in.

How do I know if I am on the latest version of TigerEye?

TigerEye will notify you when a new version is available on Mac and Windows. You can use 'Check for updates' in the menu to make sure you're on the latest release.

I am experiencing technical issues with TigerEye.

Email customer support at support@tigereye.com to help resolve the problem. Please attach an export of the logs (on the settings page) to expedite our investigation.